Aastra Re-direction Services (RCS) User Guide EN Manuel d'utilisateur

Aastra Redirection and Configuration Service (RCS)User Guide41-001302-01 Rev 00 – 06.2010

Using Basic RCS Features 6 41-001302-01 Rev 00 – 06.2010Using Basic RCS FeaturesIntroductionThe RCS Web UI allows Service Providers to log in, add the

Using Basic RCS Features41-001302-01 Rev 00 – 06.2010 7Logging into the RCSThis section provides information about logging into the RCS as a User or

Using Basic RCS Features 8 41-001302-01 Rev 00 – 06.2010Adding a Configuration ServerBefore a phone can be redirected to a specific configuration serv

Using Basic RCS Features41-001302-01 Rev 00 – 06.2010 9Redirecting an IP PhoneYour phones need to be added and registered to the configuration server

Using Basic RCS Features 10 41-001302-01 Rev 00 – 06.20104. Click . The Edit Properties dialog displays.5. In the Server field, select a configuratio

Using Basic RCS Features41-001302-01 Rev 00 – 06.2010 11Adding and Redirecting a Phone Using the RCS Web UIWhen you add new a new phone(s) to the RCS

Using Basic RCS Features 12 41-001302-01 Rev 00 – 06.20104. In the Enter field, enter a MAC address for the phone you are adding to the RCS, and click

Using Basic RCS Features41-001302-01 Rev 00 – 06.2010 13Adding and Redirecting Multiple Phones Using a Comma-Separated Value (CSV) FileWhen you need

Using Basic RCS Features 14 41-001302-01 Rev 00 – 06.20107. Click . The following dialog box displays.8. In the File to Upload field, enter the file

Using Basic RCS Features41-001302-01 Rev 00 – 06.2010 15Logging OutWhen you have finished managing your account on the RCS you can logout as required

Managing Your Account 16 41-001302-01 Rev 00 – 06.2010Managing Your AccountIntroductionWhen you are logged into your account in the RCS Web UI, you ca

Managing Your Account41-001302-01 Rev 00 – 06.2010 17Changing User PreferencesYour user preferences for your account are initially set up by the Supe

Managing Your Account 18 41-001302-01 Rev 00 – 06.2010Changing User PasswordsThe password for your account is initially setup for you by the Super Use

Managing Your Account41-001302-01 Rev 00 – 06.2010 19Managing Users and Super Users (applicable to Super User only)Within an account on the RCS you c

Managing Your Account 20 41-001302-01 Rev 00 – 06.2010Editing Users and Super UsersA Super User can edit a User’s or a Super User’s account informatio

Managing Your Account41-001302-01 Rev 00 – 06.2010 21Deleting Users and Super UsersA Super User can delete Users or other Super Users from an account

Managing Your Account 22 41-001302-01 Rev 00 – 06.2010Managing Configuration Server Names and AddressesBefore an Aastra IP Phone can be redirected to

Managing Your Account 23 41-001302-01 Rev 00 – 06.2010Deleting a Server for RedirectionTo delete a configuration server from the RCS:7. In the Firmwar

Aastra IP Phones and the RCS41-001302-01 Rev 00 – 06.2010 25Aastra IP Phones and the RCSIntroductionThis section briefly describes the IP Phone Model

41-001302-01 Rev 00 – 06.2010 iiiContentWelcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Aastra IP Phones and the RCS 26 41-001302-01 Rev 00 – 06.2010IP Phone MAC addressesEach IP phone has a unique MAC address allowing easy identification

Aastra IP Phones and the RCS41-001302-01 Rev 00 – 06.2010 273. Click the checkbox beside the MAC address of the phone you want to edit.4. Click . The

Aastra IP Phones and the RCS 28 41-001302-01 Rev 00 – 06.20108. Click .WARNING: After clicking , the phone settings override server settings as well

Aastra IP Phones and the RCS41-001302-01 Rev 00 – 06.2010 29Editing Multiple IP PhonesGroups of phones can have identical redirection and firmware se

Aastra IP Phones and the RCS 30 41-001302-01 Rev 00 – 06.20104. Click . The Edit Properties dialog displays.5. In the Server field, select the RCS for

Aastra IP Phones and the RCS41-001302-01 Rev 00 – 06.2010 318. Click .WARNING: After clicking , the phone settings override server settings as well

Aastra IP Phones and the RCS 32 41-001302-01 Rev 00 – 06.2010Deleting IP PhonesPhones can be removed from your Aastra RCS account if required. In orde

Aastra IP Phones and the RCS41-001302-01 Rev 00 – 06.2010 33Deleting Multiple IP Phones1. Login to an account on the RCS. (See “Logging into the RCS”

Aastra IP Phones and the RCS 34 41-001302-01 Rev 00 – 06.20103. In the MAC Address column, click the checkbox beside the phones you want to delete. To

Aastra IP Phone Brandings41-001302-01 Rev 00 – 06.2010 35Aastra IP Phone Brandings IntroductionThe RCS software allows a Super User to customize the

Content iv 41-001302-01 Rev 00 – 06.2010Aastra IP Phone Brandings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Aastra IP Phone Brandings 36 41-001302-01 Rev 00 – 06.2010NameName of the brand, for use within the RCS.Brand URLThe brand URL link is accessed when t

Aastra IP Phone Brandings41-001302-01 Rev 00 – 06.2010 37Splash File / Color Splash FileAastra IP Phones with larger screens display a graphic during

Aastra IP Phone Brandings 38 41-001302-01 Rev 00 – 06.2010Certificate FileA certificate authority (CA) is an authority in a network that issues and ma

Aastra IP Phone Brandings41-001302-01 Rev 00 – 06.2010 39Verification of Branding Files (applicable to a Super User only)Aastra IP Phones connect to

Aastra IP Phone Brandings 40 41-001302-01 Rev 00 – 06.20103. Click Add. The Add Branding dialog opens.4. Enter values for the parameters in the “Add B

Aastra IP Phone Brandings41-001302-01 Rev 00 – 06.2010 41Deleting a Branding SetYou may want to delete a set of branding files when it changes or bec

Aastra IP Phone Brandings 42 41-001302-01 Rev 00 – 06.2010Assigning Branding Sets to PhonesOnce a set of branding files has been named and uploaded to

Aastra IP Phone Brandings41-001302-01 Rev 00 – 06.2010 434. Click Properties. The Edit Phone Properties dialog opens. Note: All settings are overwrit

Aastra IP Phone Brandings 44 41-001302-01 Rev 00 – 06.2010Editing Phone BrandingTo edit the branding set assigned to a phone or group of phones on the

Aastra IP Phone Brandings41-001302-01 Rev 00 – 06.2010 454. Click Properties. The Edit Phone Properties dialog opens. Note: All settings are overwrit

Welcome41-001302-01 Rev 00 – 06.2010 1WelcomeThe Aastra Redirection and Configuration Service (RCS) is a service that offers touchless deployment, fi

Aastra IP Phone Brandings 46 41-001302-01 Rev 00 – 06.2010Setting Default BrandingYou can also brand the phones and firmware using the “Set Defaults”

Aastra IP Phone Firmware41-001302-01 Rev 00 – 06.2010 47Aastra IP Phone FirmwareIntroductionThis section describes how firmware files are handled on

Aastra IP Phone Firmware 48 41-001302-01 Rev 00 – 06.2010Assigning Firmware to PhonesWhen new versions of phone firmware files become available, the f

Aastra IP Phone Firmware41-001302-01 Rev 00 – 06.2010 494. Click . The Edit Properties dialog displays.You do not need to change the configuration se

Aastra IP Phone Firmware 50 41-001302-01 Rev 00 – 06.20107. Click .WARNING: After clicking , the phone settings override server settings as well as d

Aastra IP Phone Firmware41-001302-01 Rev 00 – 06.2010 51Updating IP Phone Firmware (during a factory reset)When new versions of phone firmware files

Aastra IP Phone Firmware 52 41-001302-01 Rev 00 – 06.20104. Click . The Edit Properties dialog displays.You do not need to change the configuration se

Aastra IP Phone Firmware41-001302-01 Rev 00 – 06.2010 537. Click .WARNING: After clicking , the phone settings override server settings as well as d

Aastra IP Phone Firmware 54 41-001302-01 Rev 00 – 06.2010Setting Default Firmware (Global Feature)You can brand the phones and firmware using the “Set

41-001302-01 Rev 00 – 06.2010 Index-1IndexNumerics802.1x certificate files 38AAbout this template 1account on the redirection server 16Bbasic features

Welcome 2 41-001302-01 Rev 00 – 06.2010Sections in this guideThis guide contains the following sections:For Go toOverview of the Aastra Redirection Se

Index Index-2 41-001302-01 Rev 00 – 06.2010vUuseragent 36passwords 18preferences 17types 7Users 7usersadding 19deleting 21editing 20managing 19Super U

DisclaimerAastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. W

Redirection and Configuration Service (RCS)41-001302-01 Rev 00 – 06.2010 3Redirection and Configuration Service (RCS)IntroductionThis section provide

Redirection and Configuration Service (RCS) 4 41-001302-01 Rev 00 – 06.2010Aastra RCS Process FlowFor more information about setting configuration ser

Redirection and Configuration Service (RCS)41-001302-01 Rev 00 – 06.2010 5Benefits of Using the RCSThe benefits of using the RCS vary depending on th