Aastra 430 Manuel d'utilisateur télécharger pdf (Page 18)

Applications

Computer Telephony Integration (CTI)

Today, the requirements regarding the integration capability of

a communication system are as diverse as they are numerous. In

a networked system, the entire information ow and with it the

productivity within a company can be greatly improved.

Aastra develops and markets powerful CTI applications and provides

certied as well as tried and tested software applications, through a

partner programme.

For both simple and demanding applications in CTI certication

guarantees uncomplicated and secure commissioning. This means

quicker access, high eciency and guaranteed reliability.

Open standards and innovation facilitate communication and oer

direct access to a wider range of telephony functions from any

work station. This enhances the performance and reliability of CTI

applications, regardless of whether the customer opts for a server-

based solution or a client PC-based installation variant.

The Aastra 400 intelligently supports call centre solutions. Typical

functions such as logging on or call wrap up are integrated into

the system and are easy to use by extension users and agents. The

emergency routing integrated within the system increases the

availability of the overall solution even more.

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Aastra 430 Manuel d'utilisateur Page 18